Customer Service
If you or your employees have any questions or concerns related to:
- Benefits
- Enrollment Status
- Request for new Identification Cards
- Claim Payment Status
- Termination
Please contact Customer Service:
Phone: 1-877-832-1823 (toll-free)
Fax: 507-284-1963
Premium Billing
If you have any questions or concerns related to billing of healthcare premiums
to your company, please contact Customer Service at:
Phone: 1-877-832-1823 (toll-free)
Fax: 507-284-0528
Sales & Marketing Department
If you have any questions or concerns regarding:
- Administration of your plan
- Plan benefit changes
- Employer contract changes
- Open enrollment meeting scheduling
- Employee rates
- Annual renewals
Please contact Health Tradition’s Marketing Coordinator:
Phone: 608-781-2720 (local) or 1-888-459-3020 (toll-free)
Fax: 608-781-4620