Premium billing is processed the third week of the month prior to the coverage month,
and is due and payable on the first day of the coverage month. Please submit the
top portion of the summary pages along with your payment to ensure that payment
is applied correctly.
Each month, you will receive a copy of the billing that consists of four parts
- A Summary of Activity page
- Retroactive addition invoice
- Retroactive termination invoice
- Regular monthly billing invoice
Your plan may have one or more accounts, so please pay the total amount billed for
each account under your plan. Any adjustments received by Health Tradition
before the 15th will be processed in the next month’s billing.
It is important for you to review the bill carefully, paying special attention to
the invoice page(s). If there are any changes (additions or deletions) to
participant totals, please send a signed Member Enrollment Form for Premier or Premier Plus
or a Member Change Form
to Health Tradition immediately. Administrative adjustments will be reflected in
the next month’s billing. However, reimbursement adjustments for terminations older
than two months are not guaranteed. Please do not indicate membership changes
on the billing statement.
Contact Customer Service toll-free at 1-877-832-1823 regarding any questions you
have on the billing process.
In the event it becomes necessary to cancel your group coverage with Health Tradition,
we require written notification. We must receive this notice on company letterhead.
Please do not write notes on the billing statement. If we do not receive
written notification, the group will continue to be billed as active. The group
will be subject to premium amounts until such notification is received. Failure
to submit written notification of the group’s intent to cancel coverage with Health
Tradition may result in the group’s termination for non-payment of premium.