http://www.healthtraditions.com/aboutus/compliance_center.aspx
Customer Satisfaction

Compliance Center

Health Tradition is required to meet state and federal regulations for health maintenance organizations. Among those are the Health Insurance Portability and Accountability Act (HIPAA) and Employee Retirement Income Security Act (ERISA). Health Tradition is also accountable to the Office of the Commissioner of Insurance for the State of Wisconsin for compliance with state regulations.

Health Insurance Portability and Accountability Act

HIPAA is a federal law designed to reform the insurance market and simplify healthcare administrative processes by setting standards for submission of electronic bills, electronic payments and checking referrals and authorizations electronically. The law also provides for protection of patient information from inappropriate use or disclosure. These standards do not limit a provider from using a patient’s information when providing appropriate treatment, sending information to insurance companies for reimbursement or using information for quality control or operational improvement.

Employee Retirement Income Security Act

ERISA is a federal law that sets minimum standards for most voluntarily established pension and health plans in private industry to provide protection for individuals in these plans. ERISA requires plans to provide plan information to participants, provide fiduciary responsibility, have formal grievance and appeals processes and gives participants the right to sue for benefits and breaches of fiduciary duty.

Women’s Health and Cancer Rights Act

On October 21, 1998, President Clinton signed into law the Women’s Health and Cancer Rights Act of 1998. Under this legislation, group health plans that provide coverage for mastectomies also are required to cover reconstructive surgery and breast prosthesis (such as implants) following a mastectomy.

Under this law, members of Health Tradition Health Plan receive coverage for the following mastectomy-related procedures:

  • Reconstruction of the breast on which the mastectomy was performed
  • Surgery and reconstruction of the unaffected breast to produce a symmetrical appearance
  • Breast prosthesis (artificial substitute)
  • Treatment for physical complications of all stages of the mastectomy, including lymphedema

For questions regarding this information, please contact Health Tradition Customer Service at 1-877-832-1823

Office of the Commissioner of Insurance

The Office of the Commissioner of Insurance (OCI) for the state of Wisconsin was created by the legislature in 1871. The original intent of OCI has not changed drastically over the years. In 1871, OCI was vested with broad powers to ensure that the insurance industry responsibly and adequately met the insurance needs of Wisconsin citizens. Today, OCI's mission is to lead the way in informing and protecting the public and responding to its insurance needs.

This icon indicates PDF files. PDF files require the Adobe® Acrobat® Reader® to be installed on your computer for you to be able to view them. Click here to download the Reader.