Ask Mayo Clinic is a toll-free nurse line available to health plan members
24 hours a day, 365 days a year. Calls are answered by experienced registered nurses
who have been specially trained to handle telephone health inquiries.
Ask Mayo Clinic nurses help you choose the appropriate level of care to ensure
you and your family get the best healthcare while avoiding needless expenses and
wasted time. The registered nurses average 18 years of clinical experience before
joining the nurse line. This experience, combined with sophisticated triage software
and the extensive resources of Mayo Clinic, are used to answer your questions and
help you make the best decisions for you and your family.
The telephone number for Ask Mayo Clinic is located on the back of your member
ID card.